What Amazon and Macmillan Aren't Fighting About
I don’t want to dwell on this, but after seeing the responses of bloggers, Twitterers and commentators to the Amazon and Macmillan spat, I think it’s worth pointing out what the argument is about — and more importantly, what it’s not about.
First, here are two concise points lifted from my Twitter stream that, incredibly, seem to sum up about 40 billion words of reader frustration.
From Denis Klotz:
Dear Macmillan writers, I understand that you are not pleased about the Macmillan/Amazon disaster, but telling me that $16 is a fair price … for an ebook that I can’t lend or sell won’t make it so.
From Doug Bolden:
ebooks are being treated as competition by their own publishers, and their ownership is still impossibly murky.
Consumers have to wade through various and changing EULAs. And the “seller” but also “agent” model only adds to it.
These two comments echo readers’ sentiments on the fight. Namely that the real issue — the thing readers most want fixed — isn’t being discussed. It isn’t even being hinted at. It’s like bandaging someone’s foot when you should really be giving them CPR.
But that’s because there are two different (though related) issues here, and this fight is only about one of them — how the e-book production and distribution chain is going to work together. More specifically, it’s about how much control Amazon can exert over publishers. Doug’s comment above notes this, but only as something that adds to the problem.
For readers, this fight doesn’t mean much, but for me, and others involved in the chain, this is huge. Monumental. EULAs, DRM, First Sale, all that stuff belongs to another fight — and one worth having — but another fight nonetheless. That’s why, for example, John Sargent, CEO of Macmillan penned a reassuring missive the other day to Macmillan Authors and Illustrators (and CC’ed to Literary Agents), but not addressed to readers. Because this isn’t about readers.
But that doesn’t mean it’s not important or that it doesn’t affect them. It’s easy to say readers are everything, and you’d be right. But it’s also easy, and equally correct, to say that the readers are ultimately best served by a functional industry and a competitive market — both of which are crucial for any discussion about DRM or customer rights.
And that’s what this is about, and that’s why I think it’s important.